RETURN POLICY :

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Last updated September 03, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at admin@storolic.pk to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The proof i.e Video/Picture, then mail your return to the following address:

Storolic.pk

Attn: Returns

RMA #

For detail customer must discuss on WhatsApp

Karachi, Sindh __________

Pakistan

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

The following items cannot be returned or exchanged:

•     Customize items
•     Liquid items
•     Received Fraud return
•     Fake return
•     Damage by buyer
•     and other items which we can discuss on WhatsApp

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

•        Customer must RETURN with valid reason any other reason like we don’t interested in this item after placing that order so this type of issue and cases will he rejected.
•        Use the item more than 3days

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

03112335257

admin@storolic.pk